Supply Chain Research, Director Analyst, Warehouse Systems and Technologies (WMS, Robotics, and AI), Remote - US

About this role:

Gartner is seeking a supply chain technology analyst with experience in warehouse technologies including Warehouse Management Systems (WMS), warehouse robotics, and AI. This role will drive new thought-leading research around the tools, solutions, and technologies that can solve our supply chain client's business challenges as it relates to warehousing and distribution. The research will be targeted to supply chain leaders, logistics leaders, IT professionals, and software providers and services leaders.

The key activities performed include conducting research, producing written content that spans from pragmatic to innovative, delivering client insight calls, and presenting at Gartner and other events. The role also requires collaboration with peers, partnering on research and writing, and participation in research communities to develop thought leading insights.

What you will do:

• Provide actionable advice to business and technology clients on the best options to prepare a business case, identify potential vendors, evaluate, select, and implement warehouse and fulfillment systems, solutions, and technologies to solve their mission critical priorities.
• Research and write about the changing vendor marketplace for warehouse and fulfillment systems and automation and robotic solutions, and emerging warehouse AI (embedded AI, Agentic AI, and Generative AI) , systems architecture, and business models. Proficiency in developing visual aids through graphics and converting written content to presentation materials is an important attribute for this role.
• Advise our business and technology clients on selection of specialty consultants and systems integrators.
• Contribute to Gartner-wide research and ideation on the evolution of current and emerging logistics systems and related technologies, including creation of Magic Quadrants and Market Guides.
• Prepare and deliver high-value presentations and other materials at Gartner, industry and professional association conferences, and client briefings.
• Support sales as a part of the Gartner Supply Chain sales cycle
• Conduct on-site or virtual advisory sessions with clients such as facilitated strategy development, virtual workshops, or moderate forums.
• Provide high quality and timely review of peer's research and support team members.
• Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers to develop thought-leading or trending research and advice.

What you will need to perform this job successfully:

The individual must be able to perform these essential duties in a professional manner. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Located in the North America (Eastern or Central Time zones preferred) this position is home office based – Remote Worker)
• Candidates must have a good understanding of end-to-end supply chain concepts incorporating plan, source, make, deliver and service with specific senior-level understanding of logistics operations and technology.
• A minimum of 7 or more years of experience in systems and solutions required to automate and optimize warehousing and distribution operations. You must be extensively familiar with WMS systems and their implementation. First-hand knowledge of multiple vendor's WMS solutions would be highly desirable.
• Experience with variations of warehouse automation, WCS/WES, and warehouse robotics is also being sought for this role. Experience with variations of artificial intelligence within warehouse applications (Agentic AI, Embedded AI, or Gen AI) is also highly desirable for this role.
• Experience with other warehousing systems such as workforce management (WFM-Labor), ecommerce fulfillment, distributed order management (DOM), yard management (YMS), dock door scheduling, supply chain visibility, and systems integration is also highly desirable.
• Possess strong writing and presentation skills.
• Have articulate and succinct communication skills; be able to interact at all levels of an organization on logistics technology, supply chain and business issues; explain complex ideas effectively and present to large groups in workshops and conferences is desired.
• A strategic and critical thinker, demonstrates analytical skills, applying conceptual models, recognizing patterns and drawing and defending conclusions. Demonstrate a curiosity for new ideas and best practices in emerging digital supply chain and logistics technology.
• Successful candidates are able to efficiently multitask, show a self-motivated work ethic, but also be collaborative within a geographically diverse team environment.
• Strong project planning and management skills and ability to collaborate with a research team.
• Domestic and international travel may be required – approximately 10-20% could be required.
• Bachelor's degree or higher in information systems, supply chain/logistics, or computer science is preferred or sufficient work-related experience.

Who you are:

• Experienced – You have likely gained the applicable expertise listed above by working in development or product management of an applicable software vendor. Or possibly your expertise has been developed as part of your consulting role at a large or boutique consulting firm with heavy emphasis on warehouse (WMS) implementations.
• You may have gained your expertise in an IT/business role at large corporate organizations potentially having been an enterprise architect, solutions/technical architect, business technology analyst, or application manager with experience in Warehouse Management Systems.
• Organized – skilled at multitasking, prioritizing, and working under tight deadlines and high volume.
• Confident – able to make sound decisions on projects with minimum supervision. Effective communicator
• Technologist/Analytically savvy – have strong critical thinking and analytical capabilities, detail-oriented, intellectually curious
• Collaborative – experienced providing service and collaborating with global colleagues.

What we offer:

• An upbeat, positive culture in a client-centric growth company.
• Opportunity to expand your knowledge and experience across in-depth supply chain topics.
• Teamwork, integrity, objectivity, collaboration, and a no-limits mindset are central to our values.
• Direct collaboration with smart global colleagues in a continuous learning environment.
• Tremendous professional development and growth opportunities.
• Competitive salary and comprehensive benefits starting on your first day

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 148,000 USD - 175,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:108821

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